Frequently Asked Questions

What are Dynamic Outcomes?
The Dynamic Outcomes feature of Kids Care Center enables the licensee to dynamically create an unlimited number of critical performance measurements/outcomes. Once created, users can begin capturing the new outcome for their students immediately.

Furthermore, the Dynamic Outcomes may be created to contain up to two values, up to two dates, up to two notes, and up to two likert scales. If you can think of an outcome using any combination of these formats, you can track it.

The Dynamic Outcomes functionality is available for the Case Management component and the Personnel Management component. This means you can create an unlimited number of outcomes to track for your students as well as your staff.
Click here to see some sample outcomes!

How many Childcare Programs can I setup?
The short answer is Unlimited. Kids Care Center licensing is based on the number of locations you track childcare programs at... not the number of user programs you track. However, we recommend you create your programs based on the actual physical location the program is offered. We recommend this since Kids Care Center has many robust location reports that will aggregate all your program data into one report if you don't separate.

How many user accounts can I setup?
Unlimited. Most software charges license fees based on the number of user accounts that are created. Not Kids Care Center. Kids Care Center licensing is based on the number of locations you track childcare programs at... not the number of user accounts you create.

Any limit on the number of kids can I have in my childcare programs?
No Limit. Kids Care Center allows for an unlimited number of kids being tracked.

Can Kids Care Center import data?
Yes. However, you must contact us to import your data. There is a small fee for each data import we perform. Fees are typically $500 per import. Please contact us at 602.896.3007, email des@des-inc.net

How secure is Kids Care Center?
Kids Care Center first uses Secure Socket Layers to encrypt all data passed between your browser and our servers. Secondly, Kids Care Center enables each licensee to assign both object and row level security to each of its users. In simplier terms, this means you define which features your users will have access to and which locations your users will have access to view or enter data for.
Show me more!

Does DES offer maintenance and/or support agreements?
Yes. We will structure a maintenance or support agreement that is custom to your needs. We can provide various options ranging support agreements based on the number of user incidents to more comprehensive maintenance agreements based on a dedicated number of support hours...which we allow our customers to use for any purpose including but not limited to custom development, user support, or training.

How can you accommodate my Billing process?
Our hope is that the billing process available in Kids Care Center will satisfy most customers needs. However, we understand this will not always be true. As such we can customize your instance of Kids Care Center to align with your specific billing requirements. Please contact us at 602.896.3007, email des@des-inc.net to discuss your billing requirements.

What else can I customize without needing development assistance?
Critical to ensuring data integrity within Kids Care Center, setup tasks include a method to standardize the types of information users of the your organization may enter into Kids Care Center. Any data entered in the Setup component will correspondingly show up in all subsequent modules as “drop-down” options. For instance, your administrator may define the list of ethnicities to include Asian, African American, and Hispanic. Subsequently, users entering data for your organization will only be able to select from a list containing Asian, African American, and Hispanic when describing a student's ethnicity.

Tell me more Kids Care Center impact reports?
One of our main objectives when constructing Kids Care Center was to enable childcare organizations the capability to show the impact their programs were having on the kids that attend their programs. As such, Kids Care Center enables childcare organizations to track program attendance but also track outcomes. The impact reports simply allow users to see how many students are improving or not improving for a specified program attendance rate.
Show me more!

Can I manipulate reports?
Yes! All reports are generated in Microsoft Excel format and when opened in Excel may be manipulated. As such, many Kids Care Center reports contain detailed data that encourage users to use the features of Excel to further manipulate/analyze reports.

Can I really change terms in the system to reflect my organization's naming conventions?
Kids Care Center provides functionality to rename certain system terms to reflect the licensee’s naming conventions. Kids Care Center contains over 20 system terms that when renamed via the Setup component, are displayed throughout the system as labels for data entry fields. For instance, the common term “After School Program” renamed to “Childcare” will result in the immediate displaying of the new term “Childcare” throughout Kids Care Center.
Show me more!

Any collaboration tools in Kids Care Center?
Yes! The collaboration tools included within Kids Care Center provide users a medium to share information as well as exchange ideas. Kids Care Center contains calendars that display events, scheduled program days, and scheduled activity days as well as providing an online forum and newsletter.